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Terms and Conditions

Last updated: November 1, 2024

 

Welcome to Awesome Grips! Thank you for visiting our website, https://awesomegrips.com, and for considering our products. At Awesome Grips, we take pride in designing and manufacturing high-quality camera handgrips and accessories that enhance your photography experience. By using our website or purchasing from us, you agree to the terms outlined below. If you have any questions, please don’t hesitate to reach out to us at info@awesomegrips.com.

1. About Awesome Grips

Awesome Grips is a small, passionate business dedicated to crafting innovative, durable, and functional camera accessories. Every product is designed, CNC-machined, and finished in-house to ensure the highest quality. We believe in providing thoughtful, well-engineered solutions to improve the way photographers handle their cameras.

2. Product Information

Each product is carefully handcrafted, so there may be minor variations in finish, which is part of its uniqueness. We strive to provide accurate descriptions and specifications for every item. However, please note that product features, pricing, and availability may be updated without prior notice to ensure you always receive the best from us.

3. Placing an Order

When you place an order with Awesome Grips, you’ll receive a confirmation email outlining your purchase. Please review it carefully and contact us immediately at info@awesomegrips.com if any details are incorrect.

We accept a variety of payment methods, including major credit cards and PayPal. All prices, applicable taxes and/or fees will be displayed at checkout.

4. Shipping Information

We’re proud to offer shipping worldwide, so you can enjoy our products no matter where you are. Here’s what to expect:

  • Processing Time: Orders are typically processed within 2–5 business days.
  • Delivery: Shipping times vary based on your location and chosen method. You’ll receive tracking details once your order ships.
  • Customs and Duties: If you’re located outside our home country, please be aware that additional customs fees or taxes may apply. These are the responsibility of the customer.

5. Returns and Refunds

For details on our returns and refund policies, please visit our dedicated Returns and Refunds page.

6. Warranty

To learn more about our warranty coverage and how to make a claim, visit our Warranty page.

7. Intellectual Property

All designs, content, and materials on https://awesomegrips.com are the intellectual property of Awesome Grips. They may not be copied, distributed, or used without our prior written consent.

8. Liability

We are dedicated to providing safe and reliable products. However, Awesome Grips is not liable for any indirect, incidental, or consequential damages arising from the use of our products. Our total liability is limited to the purchase price of the product.

9. Privacy Policy

We respect your privacy and handle your personal information with care. For details on how we collect, use, and protect your data, please refer to our Privacy Policy.

10. Governing Law

These terms are governed by and interpreted in accordance with the laws of Ontario, Canada. By using our website or purchasing from us, you agree to submit to the jurisdiction of these laws.

11. Changes to Terms

We reserve the right to update these terms and conditions at any time. Updates will be posted here, and it’s your responsibility to review them periodically.

12. Contact Us

If you have any questions or need assistance, our team is here to help. You can reach us at:

Thank you for choosing Awesome Grips. We appreciate your support and are excited to provide you with products designed to make your photography experience awesome!