Shipping Policy

Last update February 14, 2025

At Awesome Grips, we proudly ship our products within Canada and to the United States. Below, you’ll find important details regarding our shipping process, delivery times, costs, and customs responsibilities.

Shipping Destinations

We currently offer shipping within Canada and to the United States. If you have any questions regarding shipping availability, please contact us at info@awesomegrips.com.

Shipping Methods & Delivery Times

We use reliable carriers to ensure safe and timely delivery. Estimated delivery times are:

• Within Canada:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days (if available)
    
    

• To the United States:

  • Standard Shipping: 5–10 business days

  • Express Shipping: 3–5 business days (if available)

Please note that shipping times may vary due to customs processing, local courier services, and unforeseen delays.

Shipping Costs

Shipping rates are calculated at checkout based on the destination and selected shipping method. Express shipping options may be available at an additional cost.

Customs, Duties & Taxes

Orders shipped to the United States may be subject to import duties, taxes, and customs fees. These charges are not included in our product prices or shipping fees and are the responsibility of the customer. We recommend checking with your local customs office for detailed information on potential charges. Orders within Canada are subject to applicable sales taxes.

Tracking Your Order

All shipments come with a tracking number. Once your order has been shipped, you will receive an email with tracking details. Please allow at-least 24 hours for tracking information to update.

Undeliverable Packages

If an order is returned due to an incorrect address, refusal to pay customs duties, or failure to collect the package, a reshipping fee may apply. Refunds will not include shipping costs.

Lost or Delayed Shipments

While we strive to ensure timely delivery, delays due to customs clearance or external factors are beyond our control. If your package is significantly delayed, please contact us for assistance.

Contact Us

For any questions or concerns regarding shipping, reach out to us at info@awesomegrips.com. We’re happy to help!