Terms and Conditions

Last updated: February 11, 2025

Welcome to Awesome Grips! Thank you for visiting our website, https://awesomegrips.com, and for considering our products. At Awesome Grips, we take pride in designing and manufacturing high-quality camera handgrips and accessories that enhance your photography experience. By using our website or purchasing from us, you agree to the terms outlined below. If you have any questions, please don’t hesitate to reach out to us at info@awesomegrips.com.

1. About Awesome Grips

Awesome Grips is a small, passionate business dedicated to crafting innovative, durable, and functional camera accessories. Every product is designed, CNC-machined, and finished in-house to ensure the highest quality. We believe in providing thoughtful, well-engineered solutions to improve the way photographers handle their cameras.

2. Product Information

Each product is carefully handcrafted, so there may be minor variations in finish, which is part of its uniqueness. We strive to provide accurate descriptions and specifications for every item. However, please note that product features, pricing, and availability may be updated without prior notice to ensure you always receive the best from us.

3. Placing an Order

When you place an order with Awesome Grips, you’ll receive a confirmation email outlining your purchase. Please review it carefully and contact us immediately at info@awesomegrips.com if any details are incorrect.

We accept a variety of payment methods, which will be displayed at product listings, cart and checkout pages. All prices, applicable taxes and/or fees will be displayed at checkout.

4. Shipping Information

For details on up to date shipping policies within Canada and beyond, please visit our dedicated Shipping page.

5. Returns and Refunds

For details on our returns and refund policies, please visit our dedicated Returns and Refunds page.

6. Warranty

To learn more about our warranty coverage and how to make a claim, visit our Warranty page.

7. Intellectual Property

All designs, content, and materials on https://awesomegrips.com are the intellectual property of Awesome Grips. They may not be copied, distributed, or used without our prior written consent.

8. Liability Disclaimer

Awesome Grips designs and manufactures high-quality camera accessories. By purchasing and using our products, you acknowledge and agree to the following:

Assumption of Risk: The use of our products, whether correctly installed or otherwise, carries inherent risks. While designed to enhance camera handling, our products do not prevent accidental drops, equipment damage, or personal injury. The user assumes full responsibility for securely handling their camera while using our products.
No Guarantee of Protection: Our products are meant to improve ergonomics and usability, but they do not serve as safety devices. Awesome Grips is not liable for any direct or indirect damage to the camera, accessories, or other personal property arising from normal use, improper use, or unforeseen circumstances.
Compatibility Responsibility: While we provide compatibility information to the best of our knowledge, we do not guarantee fitment with every camera model. It is the customer’s responsibility to verify compatibility before purchase.
Limitation of Liability: We are not responsible for any indirect, incidental, or consequential damages, including but not limited to loss of revenue, data, or professional work as a result of using our products.
Third-Party Modifications: Any modifications or alterations made to our products by the customer or third parties void all warranties and liability claims.
Force Majeure: We are not liable for delays, damages, or failures caused by events beyond our control, including but not limited to natural disasters, supply chain disruptions, government restrictions, or technical failures.
Maximum Liability: In all cases, our total liability is strictly limited to the original purchase price of the product.

By using our products, you acknowledge that you have read, understood, and accepted this liability disclaimer. If you do not agree with these terms, please do not purchase or use our products.

9. Privacy Policy

We respect your privacy and handle your personal information with care. For details on how we collect, use, and protect your data, please refer to our Privacy Policy.

10. Governing Law

These terms are governed by and interpreted in accordance with the laws of Ontario, Canada. By using our website or purchasing from us, you agree to submit to the jurisdiction of these laws.

11. Changes to Terms

We reserve the right to update these terms and conditions at any time. Updates will be posted here, and it’s customer’s responsibility to review them periodically.

12. Contact Us

If you have any questions or need assistance, our team is here to help. You can reach us at:

Email: info@awesomegrips.com
Website: https://awesomegrips.com

Thank you for choosing Awesome Grips. We appreciate your support and are excited to provide you with products designed to make your photography experience awesome!